5 Tactics to Increase Email Response Rates

LAST UPDATED: September 24, 2021 • POSTED IN:

The use of emails as a means of marketing is among the most effective methods to get feedback and increase email response rates from recipients.

The email response rate is the measure of responses that a company or individual gets from the recipients.

So, which are these tactics you can use to increase the response rate of your emails?

1. Personalize the emails

Personalizing the emails being sent to potential customers is an excellent strategy to increase the response rates to your emails.

Personalizing the subject line increases the chances of the email being opened and replied to, especially if you are conducting a cold email campaign.

Building a rapport with the contact person is crucial for personalizing the email in the message body.


Consider running a background search of the individual and adding personal information on their areas of expertise, blogs, or a topic they have a keen interest in.

If the emails are being sent to customers who may have visited you earlier or purchased a product or service, inquire about the product or the service and how well it is serving them.

This strategy will capitalize on the familiarity and create a need to respond to the email.

Adding personal touches to an email will make it stand out from others because you can easily tell the difference between personalized emails and generic emails.

It will take longer to find this information, but will easily pay off with an increased response rate and hopefully an increase in profit for you.

2. Implement the use of domain-based emails

Domain-based emails have a higher delivery and response rate as compared to other emails. Most of the email systems have integrated changes that restrict emails from free providers from being delivered.


Most of these emails end up in the spam folder and may never be opened, reducing your investment return.

Investing in an email that is domain-based will help increase deliverability and improve the email response rate.

Most of the software used to build websites comes with a domain-based email in the plan that can either be free or discounted. Take advantage of these plans to create a domain and help increase your email response rate.

Some good email domain hosting providers are:

3. Ensure the Emails are Mobile Friendly

Most communication is conducted through applications integrated into mobile devices. Testing the emails on mobile devices will help you get the user experience once they receive the email.

If you observe excellent SEO practices and incorporate a call to action in the email or a link within the email body, it is vital to check whether the links are working or not and the ease of use. 

If these items are not user-friendly, consider redesigning the template to make the action items easily accessible and responsive.


Something else to keep in mind is length. People have a short attention span in general, but when reading emails on a mobile device, it will be reduced further due to the small screen size.

Make your content short and to the point will increase the chance of it being read. Depending on what you are sending, make sure the font is large enough for people to read.

If the information you are providing is in a picture or other file type, keep the size under 600 to 650 pixels so that it fits on most devices.

4. Send emails to Target Audiences

Having information on your potential clients and segmenting the market is an excellent way to send targeted emails to prospective clients.

You should conduct market research on the behaviors and characteristics of the potential customers to understand their preferences and purchase patterns.


Sending emails to targeted clients increases your return on investments by a large percentage since they are more likely to respond to the emails than other clients who may not be interested in the product.

Sometimes the easiest way to do this is just by seeing who is viewing your website. You can include an interest form for people to fill out on your website.


Another way is to track data about the users on your site. There are tools that can automate the process for you. You can get information about how long they were on your site, what country they are from, and what time of day they were on it.

All of this can give you useful data for reaching out to them later on.

Suppose you want to send the email to an organization or company. Target the specific individual dealing with the product or service you intend to sell or promote.

Segmenting your target audience helps you narrow down on particular target groups or categories of buyers who may be interested in your product.

An example of this is sending an email to women of a specific age regarding new dresses and beauty products.

5. Create a Captivating Subject Line and Content

The subject line is the first point of interaction between your target audience and the email you are sending.

You need to spark interest by creating an intriguing subject line to make the recipient curious and build interest in them. This strategy can be implemented by asking a question to grab their attention and force them to open the email.


Another way to create an intriguing email subject line is by including special characters and symbols.

Once you have created the subject line of the email, consider creating the email body with equally captivating content to ensure the email is read to the end.

Include a compelling lead to get the reader attached with equally persuasive content.


In order to increase email response rates, you might have to use more than one of the above strategies to be effective.

It would be best to include a solid call to action with a sense of urgency as a means to direct the readers to take a given action.

Having a follow-up strategy after implementing these tactics will help in enhancing your email response rate.

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